Our Reviews
We at Thames Motor Group are proud to represent the Fiat, Alfa Romeo, Abarth and Jeep brands in both Tunbridge Wells and Slough, providing motorists across the two regions with new and used cars from the manufacturer that are among the best around. We also take pride in ensuring we uphold the highest standards of service for our customers, much of which can be seen in the latest reviews on this page.
We encourage all our customers to provide us with feedback about their experience. Not only does this enable us to identify areas in which we’re providing good service, but highlights those areas requiring development. As such, our aim for continual improvement can only be achieved through your help. So, whether you have purchased a used or new car from Thames Motor Group, leave us a review today and we’ll take on-board all the feedback we can to ensure the very best for you and others in the future.
Head over to our contact us pages for directions to our showrooms, and get in touch with our sales teams today to learn more about what we offer.
Clare Rogers
i have just bought a Fiat 595 Abarth from Sam Mudge at Thames Motors and have to sing from the rooftops how amazing the car is! I love this car but more importantly the service i received from Sam was second to none and would highly recommend this dealership to anyone. I am a complete novice when it comes to buying a car but felt totally at ease and completed the transaction without me feeling pressured at all. Once again thanks Sam for a fantastic job i am thrilled!
Saera Carter
Just picked up my Fiat 500c and absolutely loving it!
Car salesman can have a certain reputation and you have to like the person and feel comfortable. I can highly recommend Ab, he was friendly and kept us informed of our purchase all the way. Nothing was too much trouble. So if you want to buy a Fiat go see Ab
Car salesman can have a certain reputation and you have to like the person and feel comfortable. I can highly recommend Ab, he was friendly and kept us informed of our purchase all the way. Nothing was too much trouble. So if you want to buy a Fiat go see Ab
Kerry Lomax
I had an amazing experience today collecting my beautiful Fiat 500L. Such helpful and friendly guys. Kyle was patient and understanding, helping to adjust my seating and setting up my Bluetooth to make this car feel like mine. Thank guys definitely recommend.
Audrey Chapman
Fabulous service from James the Abarth man! Love my new baby car, love all the upgrades we chose together and love the amazing service I had whilst in the buying process. And to top it all I felt like a star when I collected it this week. Chuffed, excited and highly recommend James should anyone want to be an owner of an Abarth ❤️
Leah Cheekyy Murray
Great customer service - shout out to Nigel for all the help finding my new car at the Tunbridge Wells dealership! I love my new Fiat 500 Lounge so lovely to drive and I'm struggling to stay out of it if anything to be honest. Would definitely recommend anyone buying their next car from Thames Motor Group!!
Kyle Owen-Bradshaw
What a friendly and welcoming dealership. Excellent layout and brilliant service. Visited to look at the Giulia Quadrifolio. I have to say that the salesman, "Liam" although new to the brand, went above and beyond. A week later, receive a phone call from Liam to test the Jeep SRT whilst waiting on the release of the Alfa Stelvio, and I have to say that this, although a brilliant machine, had it's flaws. The Giulia VELOCE as an all round contender and a drivers car seems the way to go. While awaiting the release of the Stelvio to test, from a professional point of view the Giulia has it all. Liam is a real credit to Alfa Slough, and seriously goes above and beyond his role.
Nigel Plunkett
Highly recommended. I would not take my Abarth anywhere else for servicing or repair work. The staff are very helpful, friendly and very efficient.
Biscuit Sellers
Bit cramped but certainly the best staff and customer service by far. Came just to have a look at a jeep and Rob was kind enough to book us straight in for a test drive with no wait and no hassle. Got great selection and even had a mini fiat 500 for the baby to take photos in. Thumbs up!
Steven Doherty
Sales team are really good involved my wife in the process of buying the car. After sales team are great I had a few issues with the car and they looked after me well. I'm a really fussy person as to my car being looked after and they do well.
Esme B
Always been more than happy with my cars' services at Thames. Staff are very friendly and helpful. Would definitely recommend! Thank you Thames!
Russell Crathern
Brought a jeep renegade from this dealer very happy from ordering to pick up excellent. Staff very good from Natasha showing us the car to josh taking us out on a test drive. The salesman Rob was very helpful polite and very efficient would definitely recommend everyone there. Thanks
Ian Babb
I was given first class service from James and Ian in sales my new abarth 595 was 100% spot on they gave me great deal and looked after me great family run business give these guys ago thanks
Paige Spencer
Really friendly, efficient and informative. So happy with my experience here and super happy with my new Fiat 500!
Sabrina Slade
Got a second hand car on finance here. Lovely building inside and out, friendly staff, even got a free drink! Only downside is a few white lies were told to me, i put that down to sales techniques but it was still a bit cheeky.
Gavin C-M
Very helpful dealership (it’s not just Citroen as this search suggests). After being batted around various other Fiat showrooms (in the seemingly impossible task of just trying to arrange a test drive of one of the Spider 124s), Max and the team were very easy to deal with and sorted out the right car with ease and little fuss. Highly recommend.
Paul Kirby
I've bought 8 cars from here. Serviced and bought spares. They are very good. I just wish fiat made a 500 abarth 2 door estate. Then they would get 100%. As it is. 99%.
Erica M
Good efficient service with slight confusion over pick up time and the sat have didn't charge. Solved quickly once it was brought to their attention. Pleasant and helpful staff.
Fiona G
We received very thoughtful and attentive care from the point we first got in touch with TMG Tunbridge Wells and that continued with a similar level of after sales service as well. I can't really find fault with our experience at all.
Hannah B
Good selection of well presented cars, friendly and knowledgeable sales staff. Collection of vehicle was timely and car was in excellent condition. Lost a couple of points as sales staff were unaware of their own latest warranty conditions.
Eryl J
From the moment I contacted Thames Valley Fiat at Tunbridge Wells to the time my wife and I drove away in her new Panda Cross the experience was flawless. Given that we were located 250 miles away there was a lot of trust resting on the deal and the Thames Valley team didn't disappoint.
Carol O
Friendly and efficient staff - efficient service from start to finish
Emily M
The service and support we received from the Thames Motor Group Fiat Tun Wells Team , when purchasing a car for our daughter, was first class and we would not hesitate to recommend them.
Josephine N
I needed a new car, quickly - but had no time for shopping around. I spotted my car online one evening, phoned Thames Motor Group the next morning (whilst walking to work). Within half an hour, we had agreed the price, and they had agreed to deliver it free of charge to my home (90 miles away). That's the way to buy a car! The service I received from Thames Motor Group was was excellent - sales staff were attentive/thorough without being obsequious. I'd definitely recommend them.
Clare B
Thank You TMG team. Great customer service. So happy with the car and looked like shinney brand new car when I collected. Would highly recommend the Thames Motor Group Fiat at Tunbridge Wells and would buy from them again. Also took my car part exchange, provided full tank petrol, matts and refreshments