Workshop Controller / Manager

Thames Motor Group, Tunbridge Wells

About Us

A new opportunity is now available for a Workshop Controller / Manager at Thames Motor Group, Tunbridge Wells.

Thames Motor Group is a family-owned and run dealership group with over 50 years of trading history. We have been based on the North Farm Industrial Estate in Tunbridge Wells, Kent, for nearly 30 years, and we also operate highly successful sites in Slough, Berkshire.

In 2026, we were delighted to partner with Nissan and Chery, joining our heritage brands: Fiat, Abarth, Alfa Romeo, Jeep, and Leapmotor.

We pride ourselves on creating a customer-focused environment and maintaining a strong family culture within the business. Our core values are centred on putting people first, with friendliness, professionalism, loyalty, trust, and honesty at the heart of everything we do.

The Role

We are looking for a results-oriented, organised, and driven individual to lead the workshop, motivate the team, and support our customers.

The purpose of this role is to work closely with the Service Manager to help generate growth and increase profitability within the service department.

Main responsibilities include:

• Driving retail sales
• Organising workshop activity and job allocation
• Quality checking completed work
• Auditing documentation ready for warranty submission and invoicing
• Submitting technical cases to the manufacturer
• Working effectively within the dealership team to always deliver industry leading standards of customer care and satisfaction

About You

The successful candidate will be:

• Customer-focused
• Technically knowledgeable
• Able to work closely with the Service Manager
• Driven to get the job done
• Capable of motivating the team
• Loyal, professional, and hardworking
• Quick to learn new systems, with a good level of IT skills

Experience of Stellantis or Nissan systems and processes would be an advantage.

How to Apply

If you believe you have the required skills and would like to be considered for this exciting opportunity, please contact Callum Dixon. If you would like to contact him directly, please email cd@thamesmotorgroup.co.uk.

Thank you.