Customer Advisor

An opportunity has arisen for an experienced Customer Advisor to join our successful team at Thames Motor Group (Tunbridge Wells), we are a family run business, established in 1971 and we have been located at our multi franchise dealership on the North Farm Industrial Estate for 20 years. We have dealerships both in Slough and Tunbridge Wells representing as main dealers the fantastic brands - Fiat, Abarth, Alfa Romeo, Jeep & Citroen. We pride ourselves on giving our customers first class service so customer care is paramount to this role. We are looking for someone who has experience in being a Customer Advisor or who is currently working within a main dealership in a customer facing role. The successful candidate will join our Aftersales team, caring for our customers in Fiat, Alfa Romeo, Abarth and Jeep brands. The role will involve working effectively within the dealership team to ensure industry-leading standards of customer care and satisfaction at all times.

The successful candidate will also have the following attributes;

  • Experience - Knowledge of cars / customer service
  • Confident – face to face and on the telephone
  • Company values – professional / loyal / friendliness / trust & honesty
  • Smart appearance
  • Customer service skills
  • Organised
  • Fits in with the team – can work on own or within the team
  • Flexible
  • Conscientious
  • Good with systems / computer skills

Ref: CA-TW

Working hours on application
Location Tunbridge Wells
Salary on application
Benefits on application
Closing date 31/08/2018
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